At WOWLASH, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for full details.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-demand periods (sales or holidays), processing may take up to 3–5 business days.
Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–12 business days
- Canada / UK / Australia: 7–15 business days
- Europe: 7–15 business days
- Rest of World: 10–20 business days
Please note that these are estimated timeframes and may vary due to customs or local carrier delays.
3. Shipping Cost
We currently offer:
-
Free Standard Shipping on all orders (limited-time offer)
or - Shipping fees (if applicable) will be calculated at checkout based on destination.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your order anytime using the provided tracking link.
Please allow 24–48 hours for tracking updates to appear.
5. Customs & Import Duties
In rare cases, international orders may be subject to customs fees or import taxes.
These charges are determined by your local customs authority and are the responsibility of the customer.
WOWLASH is not responsible for any customs delays or additional fees.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If you notice an error, please contact us immediately at:
📧 support@wowlash.com
7. Lost or Delayed Packages
If your package is significantly delayed or lost, please contact our support team.
We will work with the carrier to investigate and resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about shipping, please reach out: