Customer Support
When will my order ship?
Orders are usually processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with tracking information.
How can I track my order?
You can track your order using the tracking link provided in your shipping confirmation email.
Can I change my shipping address?
Please contact us as soon as possible if you need to update your shipping address.
We can only make changes before your order has been shipped.
Magnetic Lash Care
What is your return policy?
We accept returns within 14 days after delivery.
Items must be unused and in their original condition.
How do I request a refund?
Please contact our support team with your order number.
We will guide you through the refund process.
What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.
How can I contact SHKG support?
You can contact us through our support email：support@shkg.com
Our team will reply as soon as possible.