Contact information
We're Here to Help
At SHKG, we value every customer's experience.
If you have any questions about our products, orders, shipping, or returns, please feel free to contact our customer support team.
We will do our best to assist you as soon as possible.
Customer Support
Email:
Phone: +86 189 3867 9400
Support Hours
Monday - Friday
9:00 AM - 6:00 PM (GMT+8)
We usually respond within 24-48 business hours.
Order Support
For order-related questions, please include:
- Order number
- Email address used for purchase
- Details of your request
This will help us provide faster assistance.
Follow SHKG
We will continue to share product updates, beauty tips, and brand news through our official social media channels.
Operating company: 深圳市鸿久文化传媒有限公司 (Shenzhen Hongjiu Culture Media Co., Ltd.)
Business address: Room 408, Building A1, Zhongbaotong, No. 34 Changfa West Road, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong 518131, China