Terms of service

Overview

Welcome to SHKG.

The terms "we", "us", and "our" refer to SHKG. We operate this store and website, including all related information, content, features, tools, products, and services to provide you with a convenient and personalized shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide these Services.

By accessing, browsing, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

Please read these Terms carefully before using our Services. If you do not agree with these Terms, please do not access or use our website.

Section 1 - Website Access and Account

By using our Services, you confirm that you are at least the age of majority in your country or region.

If you create an account or provide personal information, you agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the security of your account information and any activity associated with your account.

Section 2 - Our Products

We make every effort to display our products accurately, including product images, colors, descriptions, and specifications.

However, please note that colors and appearance may vary depending on your device settings, screen resolution, and display environment.

SHKG reserves the right to modify product descriptions, prices, availability, and product offerings at any time without prior notice.

Due to hygiene and safety considerations, certain beauty products, including magnetic lashes, may have specific return restrictions as described in our Refund Policy.

Section 3 - Orders

When you place an order with SHKG, you agree that all information provided during checkout is accurate and complete.

We reserve the right to accept, refuse, or cancel any order for reasons including:

  • Product availability;
  • Payment issues;
  • Incorrect pricing or product information;
  • Suspected fraudulent activity.

If your order is cancelled or changed, we will attempt to notify you using the contact information provided during checkout.

All returns and refunds are subject to our Refund Policy.

Section 4 - Prices and PaymentsAll prices displayed on our website are subject to change without notice.

The price charged for your order will be the price shown at the time of purchase.

You agree to provide accurate payment and billing information when placing an order.

All payments are processed securely through Shopify and authorized payment providers.

Section 5 - Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed.

SHKG is not responsible for delays caused by:

  • Shipping carriers;
  • Customs processing;
  • Weather conditions;
  • Events outside our reasonable control.

Once the order has been transferred to the shipping carrier, delivery risks are handled according to applicable shipping regulations.

Section 6 - Intellectual Property

All content on this website, including but not limited to:

  • Brand names;
  • Logos;
  • Images;
  • Product designs;
  • Text;
  • Graphics;
  • Videos;
  • Website layouts;

are owned by SHKG or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content from this website without prior written permission from SHKG.

Section 7 - Third-Party Services

We may provide access to third-party tools, applications, or services.

These services are provided by third parties, and SHKG does not control or guarantee their performance.

Your use of third-party services is subject to the terms and policies of those providers.

Section 8 - Third-Party Links

Our website may contain links to third-party websites.

SHKG is not responsible for the content, accuracy, security, or privacy practices of external websites.

You access third-party websites at your own risk.

Section 9 - Shopify Platform

Our store is hosted on Shopify.

Shopify provides the platform that allows us to offer products and services to you.

However, purchases made through our store are transactions directly between you and SHKG.

Shopify is not responsible for products purchased from SHKG or any issues related to transactions between you and SHKG.

Section 10 - Privacy Policy

Your personal information is handled according to our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Our Privacy Policy explains how we collect, use, and protect your personal information.

Section 11 - Customer Reviews and Feedback

If you submit reviews, comments, suggestions, photos, or other content to SHKG, you grant us permission to use such content for business and promotional purposes.

You confirm that:

  • The content belongs to you;
  • It does not violate any third-party rights;
  • It does not contain unlawful or harmful material.

SHKG reserves the right to remove content that violates these Terms.

Section 12 - Errors and Updates

Occasionally, information on our website may contain errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, change prices, or cancel orders if necessary.

Section 13 - Prohibited Uses

You may not use our website:

  • For unlawful purposes;
  • To violate applicable laws;
  • To infringe intellectual property rights;
  • To upload harmful code or viruses;
  • To collect personal information of others;
  • To interfere with website security or operation.

Section 14 - Disclaimer

Our website and products are provided on an "as available" basis.

While we make reasonable efforts to provide accurate information, SHKG does not guarantee that:

  • The website will always operate without interruption;
  • Information will always be completely accurate;
  • Products will meet every individual expectation.

Your use of our Services is at your own discretion.

Section 15 - Limitation of Liability

To the maximum extent permitted by applicable law, SHKG shall not be responsible for indirect, incidental, or consequential losses arising from your use of our website, products, or services.

Nothing in these Terms limits any rights that cannot legally be excluded.

Section 16 - Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

Section 17 - Contact Information

If you have any questions regarding these Terms of Service, please contact us:

SHKG Customer Support

Email:

support@shkg.com