Privacy policy

Last updated: August 2026

SHKG operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a convenient and personalized shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through our Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information

We may collect your:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number

Payment Information

We may collect information related to your transactions, including:

  • Payment card information
  • Payment confirmation
  • Billing details
  • Transaction records

Payment information is securely processed through Shopify and authorized payment providers.

Order Information

We may collect information related to your purchases, including:

  • Products viewed or purchased
  • Order history
  • Returns and exchanges
  • Shopping preferences

Account Information

If you create an account, we may collect:

  • Username
  • Password
  • Account preferences
  • Saved settings

Communication Information

When you contact us, we may collect information included in your communication, such as customer service inquiries, feedback, or requests.

Device and Usage Information

We may automatically collect information about how you access and use our website, including:

  • IP address
  • Browser type
  • Device information
  • Network information
  • Website interaction data
  • Cookies and similar technologies

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

When you:

  • Create an account
  • Place an order
  • Subscribe to marketing communications
  • Contact our customer support team
  • Provide information through our website

Automatically Through Our Services

We may collect information automatically when you browse or interact with our website, including through cookies and similar technologies.

From Service Providers and Partners

We may receive information from trusted third-party providers that support our business operations, including payment providers, shipping providers, analytics services, and advertising platforms.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use your information to:

  • Process and fulfill orders
  • Manage payments
  • Arrange shipping
  • Handle returns and exchanges
  • Provide customer support
  • Improve our website and shopping experience

Marketing and Advertising

We may use your information to:

  • Send promotional emails
  • Provide product recommendations
  • Measure advertising performance
  • Display relevant advertisements

This may include advertising services provided by third parties such as Meta, Google, and other marketing platforms.

Security and Fraud Prevention

We use personal information to:

  • Protect our website
  • Detect fraudulent activity
  • Prevent unauthorized transactions
  • Maintain a secure shopping environment

Communication

We may use your information to:

  • Respond to customer inquiries
  • Provide order updates
  • Communicate regarding purchases

Legal Compliance

We may use your information when required to comply with applicable laws, regulations, or legal processes.

How We Share Your Personal Information

We may share your personal information with trusted third parties when necessary to provide our Services, including:

Shopify

Our store is powered by Shopify. Shopify processes personal information to provide and improve its platform and related services.

Payment Providers

We share information with payment providers to securely process transactions.

Shipping and Fulfillment Providers

We share information with shipping providers to deliver your orders and manage fulfillment.

Analytics and Marketing Partners

We may share information with analytics and advertising partners to understand website usage, improve our services, and provide relevant advertisements.

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information related to your use of our store in order to provide, maintain, and improve its services.

For more information about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Understand customer behavior
  • Provide personalized advertising

You may manage cookie preferences through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of third-party websites you visit.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the age required by applicable laws.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

Security and Retention of Your Information

We take reasonable measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Complete transactions
  • Meet legal obligations
  • Resolve disputes
  • Enforce our policies

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to receive a copy of your information
  • The right to withdraw marketing communications

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

When transferring personal information internationally, we take appropriate measures to ensure your information remains protected according to applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

The updated version will be posted on this page with the revised update date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

SHKG Customer Support

Email:

support@shkg.com